Wave Alchemy will refund your full purchase providing one (or more) of these conditions are met (conditions marked with an asterisk (*) are required):
For downloaded content:
- Your bank / Paypal account was illegally charged (fraud)
- You provide a reasonable explanation why the refund needs to be made.
- The zip file has not been downloaded.*
We cannot refund you any monies where you have accessed the sounds by downloading the zip file for the purchased product. Whenever you feel there is a particular condition which qualifies you for a refund, look through our FAQ section and then contact us.
Please be sure to make informed purchases. Each product is clearly labelled with what it contains and what software it requires.